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Practice Management

Mrs Julianne Haigh (f)


Practice Manager

Julianne is responsible for managing the practice on a day to day basis.  Her role involves managing the finances, Human Resources including the recruitment and development of clinical staff and customer service.  Julianne also manages the planning and development of the practice and services offered.

Mrs Susan Moore (f)

Assistant Practice Manager

Sue deputises for Julianne when she is away and line manages the Reception and Admin Teams.  Her role involves recruitment and development of both teams and supporting Julianne in her role.

We hope that you will always be satisfied with our service however, if you have any concerns, comments, suggestions or complaints you can discuss these with either of us.

Administration

Carole (f)
Caroline (f)
Betti (f)

The Admin Team provide administrative support to the Practice, including IT and finance. They are responsible for liaising between patients, clinicians and other professionals as well as dealing with day to day correspondence, preparing reports and taking minutes at meetings.

Reception

Belinda (f)
Joseph (m)
Sue (f)
Tracey (f)

The Reception Team provide general assistance to the Practice and undertake a variety of administrative duties, including managing repeat prescriptions. A Receptionist will usually be your first point of call, they are professionals and are trained to ask specific questions in order to ensure you are signposted to the right team member the first time.  However you are at liberty to inform the Receptionist if your enquiry is personal or private and you will not be questioned any further. 

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